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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Caroline Griffith

Caroline Griffith

December 12, 2025

5  out of  5
rating by Caroline Griffith
"Tj was extremely helpful, informative, and was happy to answer any and all questions!"
We responded:
"Caroline, thank you so much for taking the time to share your great experience with our team -- and with TJ, in particular -- publicly! We really appreciate you, and that we get the opportunity to work with you."
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Jess Bates

December 1, 2025

5  out of  5
rating by Jess Bates
"Always friendly and helpful! I’ve been with them for 5 years now and they’ve always been very kind."
We responded:
"Jess! Thank you for taking a moment to share your positive experience with our team. We are grateful for you!"
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Kristina Markovcic

December 1, 2025

5  out of  5
rating by Kristina Markovcic
"I had recently forgotten to renew my professional liability insurance and contacted Art in somewhat of a panic. He was so patient with me and guided me through the process. I appreciate the attention that I received and the help with the forms that he provided."
We responded:
"Kristina, we are so grateful for having the opportunity to earn your business --- and we appreciate you taking a moment to publicly shout out your awesome experience with our team --- and with Art, in particular!"
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Kyle Murphy

November 27, 2025

5  out of  5
rating by Kyle Murphy
"I have had very good customer service here, including recently from Art. He was patient and worked with me to find just the right coverage. They are very responsive and answer the phone and respond to your emails, which I really appreciate. It's not to be taken for granted these days!"
We responded:
"Kyle, thank you so much for taking the time to publicly share about your great experience with our team --- and with Art, in particular. We are very grateful to have the chance to partner with you!"
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Matia Rhodes

November 20, 2025

5  out of  5
rating by Matia Rhodes
"TJ was very helpful with helping me get home insurance set up at a great price. He even followed up with me after signing for my new home! Thanks TJ."
We responded:
"Matia, thank you for taking the time to shout out your great experience with our team -- and with TJ, in particular! We are so grateful to have the chance to serve you!"
Profile photo of Brett Kingsbury

Brett Kingsbury

November 5, 2025

5  out of  5
rating by Brett Kingsbury
"Art and Chuck were absolutely fantastic to work with. I shopped around, but they made it a super easy decision to give them both my home and auto insurance business."
We responded:
"Brett, we are thrilled to be able to partner with you around your insurance needs. Thank you for entrusting us with your business, and for taking the time to shout out our team ---- and Art, in particular ---- publicly!"
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Holly Sanders

November 4, 2025

5  out of  5
rating by Holly Sanders
"We appreciate the friendly and professional customer service from Art at State Farm. He helped us decide on our auto and home insurance policies. We highly recommend switching to State Farm!"
We responded:
"Holly, thank you so much for these kinds words and for shouting out the good work that Art does! We are so grateful to get the chance to serve you!"
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Alexander Pineda

October 31, 2025

5  out of  5
rating by Alexander Pineda
"Working with Maria on a mutual client was a great experience. She’s professional, knowledgeable, and willing to help. Maria communicates clearly and made everything easy and stress-free. Highly recommend her for dependable and friendly support!"
We responded:
"Alexander, thank you for taking the time to share your excellent experience with our team -- and with Maria, in particular. We appreciate you!!!"
Profile photo of Gabrielle Naccarato

Gabrielle Naccarato

October 28, 2025

5  out of  5
rating by Gabrielle Naccarato
"TJ and the team over at statefarm were so wonderful to work with! TJ helped us to get a lower premium and a much more affordable insurance plan. I’d recommend him and his team to anyone looking into better insurance options!"
We responded:
"Gabrielle, we really appreciate your sharing about your excellent experience with our team -- and with TJ, in particular. We are grateful for your business and shout-out!"
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Go Steelers

October 28, 2025

5  out of  5
rating by Go Steelers
"Tj & the team over at statefarm are GREAT. TJ worked with my family and I hands on with lowering our premiums and getting us in the most affordable yet practical insurance plan. Tj is the man & we appreciate him and the team over at statefarm!"
We responded:
"Jordan, THANK YOU for taking the time to shout out our team --- and TJ, in particular (he IS the man!). We are so grateful for the opportunity to serve you!"
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Raul Ayala

October 27, 2025

5  out of  5
rating by Raul Ayala
"Super helpful and knowledgeable. Very happy with the customer service"
We responded:
"Raul, THANK YOU for taking the time to share your great experience with our team! We are so grateful to get the chance to serve you!"
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Daniel Hidalgo

October 27, 2025

5  out of  5
rating by Daniel Hidalgo
"Amazing customer service and support. TJ helped me transfer my out of state insurance account with ease, and making sure all the documentation was correct."
We responded:
"Daniel, thank you for taking the time to share about your excellent experience with our team --- and TJ, in particular! We are so happy to get the chance to partner with you!"
Profile photo of DeAngelo Desoto

DeAngelo Desoto

October 15, 2025

5  out of  5
rating by DeAngelo Desoto
"Art helped me a lot he made it was simple and easy to get my insurance THANK YOU!"
We responded:
"DeAngelo, thank you so much for taking the time to share about your positive experience with our team -- and with Art, in particular! We really appreciate your business and the chance to serve you!"
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peter nelson

October 9, 2025

5  out of  5
rating by peter nelson
"Very communicative. Art was nice and helpful."
We responded:
"Peter, thank you so much for taking the time to share about your positive experience with our team -- and with Art, in particular. We appreciate you!"
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Hailey Johnson

October 6, 2025

5  out of  5
rating by Hailey Johnson
"Art has been super helpful. Great customer service, super nice guy :)"
We responded:
"Hailey, thank you for publicly sharing about your positive experience with our team -- and with Art, in particular! We are so grateful to get the chance to serve you!"
Profile photo of jaina marin rees

jaina marin rees

September 29, 2025

5  out of  5
rating by jaina marin rees
"Chuck was educated and helpful. My first time getting renters insurance was much easier than I anticipated. He made the process simple and was patient with my questioning, He didn’t mind repeating himself so I could understand the entirety of the process! Thank you Chuck!"
We responded:
"Jaina, thank you so much for taking time to share about your great experience with our team. We are so grateful to have the opportunity to serve you!"
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Deeana Hashimi

September 29, 2025

5  out of  5
rating by Deeana Hashimi
"Called them at 5 pm on Thursday w/ a policy that needed to take place, and Art was absolutely incredible. Professional, sweet, and smart. HIGHLY RECMMENDED"
We responded:
"Deeana, thank you so much for publicly sharing about your awesome experience with our office — and with Art, in particular! We are grateful for the chance to serve you!"
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Jake Brock

September 24, 2025

5  out of  5
rating by Jake Brock
"Worked with Art at this office, referred by my mortgage lender. Art was quick to respond, yet patient as we worked through our process. Informative and professional all the way. On top of this, the insurance quotes were SUBSTANTIALLY better than the other quotes received. Highly recommend working with this group."
We responded:
"Jake, thank you for taking the time to publicly share your positive experience with our team -- and with Art, in particular. We appreciate your business, and look forward to continuing to serve you!"
Profile photo of Genie Elisabeth Ogilvie

Genie Elisabeth Ogilvie

September 20, 2025

5  out of  5
rating by Genie Elisabeth Ogilvie
"I've had a great experience with the Chuck McFarland team! I rented out my condo, so I needed to update my insurance to have a landlord policy. I worked with Art Winton, and he helped me get a competitive quote very quickly. He was also able to work with the previous insurance providers so the transition was smooth and hassle-free for me, and I appreciate that they are in the same area as my condo and understand the area and WA law deeply. Highly recommend!!"
We responded:
"Genie, thank you so much for this very kind shout-out. We are so pleased you have had a great experience with our team --- and with Art, in particular! We are very grateful for the chance to serve you. Thank you!"
Profile photo of Madeline Hernandez

Madeline Hernandez

September 4, 2025

5  out of  5
rating by Madeline Hernandez
"Very helpful and straightforward process to help transfer my insurance from my out of state insurance, would highly recommend!"
We responded:
"Madeline, thank you so much for sharing your positive experience with our team. We are so happy to get the chance to work with you!"
Profile photo of Zhuoyang Wang

Zhuoyang Wang

August 20, 2025

5  out of  5
rating by Zhuoyang Wang
"Art is professional and is proactive about getting us max discount and adequate insurance coverage. Communication has been smooth so far."
We responded:
"Zhuoyang, thank you so much for this wonderful review, highlighting your experience with Art and our team. We are so grateful for your business and the chance to serve you!"
Profile photo of Alex Peek

Alex Peek

August 8, 2025

5  out of  5
rating by Alex Peek
"Called about information on my new policy. Had a great support experience from Maria. Also had a great buying experience from Art."
We responded:
"Alex, thank you so much for sharing your great experience with our team -- and with Maria and Art, in particular! We appreciate the chance to serve you!"
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Steve Norris

August 7, 2025

5  out of  5
rating by Steve Norris
"Outstanding and quick customer service. State Farm IS there!"
We responded:
"Thank you so much, Steve, for this wonderful review of our team. We ARE there for you, and we appreciate your entrusting your business with us!"
Profile photo of Dana Walker

Dana Walker

August 1, 2025

5  out of  5
rating by Dana Walker
"I have been with Chuck and team for approximately 15 years. I have found everyone in their office to be personable, attentive, and knowledgeable in answering all of my questions and inquiries. They are also prompt at returning calls when a message has been left for them. Yes, I would recommend them fory insurance needs!"
We responded:
"Dana, thank you so much for taking the time to write such a glowing review. We so appreciate your business and the chance to serve you. We are great partners together!"
Profile photo of Hannah Johnson

Hannah Johnson

July 30, 2025

5  out of  5
rating by Hannah Johnson
"I’ve been calling around town gathering insurance quotes, and State Farm stood out among the rest! I talked to Art, who was friendly, helpful, kind, and informative. I was able to ask all of my questions and get honest feedback about my rates. Would highly recommend State Farm for their customer support. Thanks for your help Art!"
We responded:
"Hannah, thank you so much for taking the time to share your positive experience publicly --- and for shouting out your work with Art, in particular! We are so grateful for the chance to serve you, and we are here for anything that you might need!"