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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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DeAngelo Desoto

October 15, 2025

5  out of  5
rating by DeAngelo Desoto
"Art helped me a lot he made it was simple and easy to get my insurance THANK YOU!"
We responded:
"DeAngelo, thank you so much for taking the time to share about your positive experience with our team -- and with Art, in particular! We really appreciate your business and the chance to serve you!"
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peter nelson

October 9, 2025

5  out of  5
rating by peter nelson
"Very communicative. Art was nice and helpful."
We responded:
"Peter, thank you so much for taking the time to share about your positive experience with our team -- and with Art, in particular. We appreciate you!"
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Hailey Johnson

October 6, 2025

5  out of  5
rating by Hailey Johnson
"Art has been super helpful. Great customer service, super nice guy :)"
We responded:
"Hailey, thank you for publicly sharing about your positive experience with our team -- and with Art, in particular! We are so grateful to get the chance to serve you!"
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marin rees

September 29, 2025

5  out of  5
rating by marin rees
"Chuck was educated and helpful. My first time getting renters insurance was much easier than I anticipated. He made the process simple and was patient with my questioning, He didn’t mind repeating himself so I could understand the entirety of the process! Thank you Chuck!"
We responded:
"Jaina, thank you so much for taking time to share about your great experience with our team. We are so grateful to have the opportunity to serve you!"
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Deeana Hashimi

September 29, 2025

5  out of  5
rating by Deeana Hashimi
"Called them at 5 pm on Thursday w/ a policy that needed to take place, and Art was absolutely incredible. Professional, sweet, and smart. HIGHLY RECMMENDED"
We responded:
"Deeana, thank you so much for publicly sharing about your awesome experience with our office — and with Art, in particular! We are grateful for the chance to serve you!"
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Jake Brock

September 24, 2025

5  out of  5
rating by Jake Brock
"Worked with Art at this office, referred by my mortgage lender. Art was quick to respond, yet patient as we worked through our process. Informative and professional all the way. On top of this, the insurance quotes were SUBSTANTIALLY better than the other quotes received. Highly recommend working with this group."
We responded:
"Jake, thank you for taking the time to publicly share your positive experience with our team -- and with Art, in particular. We appreciate your business, and look forward to continuing to serve you!"
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Genie Elisabeth Ogilvie

September 20, 2025

5  out of  5
rating by Genie Elisabeth Ogilvie
"I've had a great experience with the Chuck McFarland team! I rented out my condo, so I needed to update my insurance to have a landlord policy. I worked with Art Winton, and he helped me get a competitive quote very quickly. He was also able to work with the previous insurance providers so the transition was smooth and hassle-free for me, and I appreciate that they are in the same area as my condo and understand the area and WA law deeply. Highly recommend!!"
We responded:
"Genie, thank you so much for this very kind shout-out. We are so pleased you have had a great experience with our team --- and with Art, in particular! We are very grateful for the chance to serve you. Thank you!"
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Madeline Hernandez

September 4, 2025

5  out of  5
rating by Madeline Hernandez
"Very helpful and straightforward process to help transfer my insurance from my out of state insurance, would highly recommend!"
We responded:
"Madeline, thank you so much for sharing your positive experience with our team. We are so happy to get the chance to work with you!"
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Zhuoyang Wang

August 20, 2025

5  out of  5
rating by Zhuoyang Wang
"Art is professional and is proactive about getting us max discount and adequate insurance coverage. Communication has been smooth so far."
We responded:
"Zhuoyang, thank you so much for this wonderful review, highlighting your experience with Art and our team. We are so grateful for your business and the chance to serve you!"
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Alex Peek

August 8, 2025

5  out of  5
rating by Alex Peek
"Called about information on my new policy. Had a great support experience from Maria. Also had a great buying experience from Art."
We responded:
"Alex, thank you so much for sharing your great experience with our team -- and with Maria and Art, in particular! We appreciate the chance to serve you!"
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Steve Norris

August 7, 2025

5  out of  5
rating by Steve Norris
"Outstanding and quick customer service. State Farm IS there!"
We responded:
"Thank you so much, Steve, for this wonderful review of our team. We ARE there for you, and we appreciate your entrusting your business with us!"
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Dana Walker

August 1, 2025

5  out of  5
rating by Dana Walker
"I have been with Chuck and team for approximately 15 years. I have found everyone in their office to be personable, attentive, and knowledgeable in answering all of my questions and inquiries. They are also prompt at returning calls when a message has been left for them. Yes, I would recommend them fory insurance needs!"
We responded:
"Dana, thank you so much for taking the time to write such a glowing review. We so appreciate your business and the chance to serve you. We are great partners together!"
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Hannah Johnson

July 30, 2025

5  out of  5
rating by Hannah Johnson
"I’ve been calling around town gathering insurance quotes, and State Farm stood out among the rest! I talked to Art, who was friendly, helpful, kind, and informative. I was able to ask all of my questions and get honest feedback about my rates. Would highly recommend State Farm for their customer support. Thanks for your help Art!"
We responded:
"Hannah, thank you so much for taking the time to share your positive experience publicly --- and for shouting out your work with Art, in particular! We are so grateful for the chance to serve you, and we are here for anything that you might need!"
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wendy nguyen

July 29, 2025

5  out of  5
rating by wendy nguyen
"I had the best experience with Art at State Farm Insurance! He was incredibly knowledgeable and efficient. He got everything done so quickly and even had my insurance card ready in no time, which allowed me to pick up my car the same day. I truly appreciate his professionalism and outstanding service!"
We responded:
"Wendy, thank you so much for taking the time to share about your positive experience with our team -- and with Art, in particular! We are grateful for the chance to serve you -- and hope you are enjoying your new ride!"
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pavel astraukh

July 23, 2025

5  out of  5
rating by pavel astraukh
"Chuck was fast, responsive and helpful to us. He figured out that we don't need full home owners insurance and need only interior coverage because our HOA covers exterior, while others were trying to sell us much more expensive options that we didn't really need. Definitely recommend his services."
We responded:
"Pavel, thank you so much for taking the time to share your positive experience with our team! We are so glad that we have been able to serve you well!"
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Doug Howell

July 22, 2025

5  out of  5
rating by Doug Howell
"Art did an awesome job helping me set up my new home & auto policy. 10/10 would recommend!"
We responded:
"Doug, thank you for taking the time to shout out your great experience with our team - and with Art, in particular. We sure appreciate you!"
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Chris Arevalo

July 19, 2025

5  out of  5
rating by Chris Arevalo
"I mostly knew what I needed, but they were super helpful in answering my questions and making sure everything was set."
We responded:
"Chris, thank you for taking the time to share about your positive experience with our team. We are grateful for the chance to serve you!"
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Dexin Zhu

July 18, 2025

5  out of  5
rating by Dexin Zhu
"Such a smooth experience setting up our condo insurance with Art! He answered all of our questions promptly. He was very flexible by giving us a range of quotes since we are so undecisive. He also gave us honest tips on filing insurance claims. Overall he has been super helpful and patient and professional. Thank you for making this easy for us Art!"
We responded:
"Dexin, thank you so much for taking the time to share about your great experience with our team -- and with Art, in particular! We are very grateful to get the chance to serve you."
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Laurie Marczak

July 16, 2025

5  out of  5
rating by Laurie Marczak
"Always quick to respond and very helpful! I had lots of questions about adding teenagers to our car insurance and Art was very patient and clear with his explanations. Have been with this office for years now (also have our home insurance through them) and have always felt well taken care of."
We responded:
"Laurie, thank you so much for your very kind review of your experience with our team -- and with Art, in particular. We really appreciate the chance to serve your family!"
Profile photo of Jordan Gorkos

Jordan Gorkos

July 15, 2025

5  out of  5
rating by Jordan Gorkos
"Maria was extremely helpful. I needed help for a move between Nevada and Seattle and she went above and beyond! Thank you Maria!"
We responded:
"Jordan, thank you so much for sharing your great review of our team -- and of Maria, in particular! We are grateful for the chance to serve you....welcome to Seattle!!! "
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Araceli Suarez

July 9, 2025

5  out of  5
rating by Araceli Suarez
"We decided to explore other options for our new home. To our surprise, we found that we could save a significant amount by switching over and bundling our home and car insurance. Chuck’s colleague TJ was very knowledgeable, quick and helpful."
We responded:
"Araceli, thank you for the kind words! We are thrilled for the opportunity to serve your insurance needs! "
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Emily Kopca

July 8, 2025

5  out of  5
rating by Emily Kopca
"Nicest people. They take care of my personal and business insurance. Saved me a bunch of money:)"
We responded:
"Emily!!! Thank you for sharing your positive experience with our team. We are so grateful to have the chance to serve you! "
Profile photo of Baolin Wu

Baolin Wu

July 7, 2025

5  out of  5
rating by Baolin Wu
"Very pleasant experience, detailed explanations, very responsive in replying messages. The price is also good."
We responded:
"Baolin, thank you for sharing your positive experience with our team. We are grateful for the chance to serve you!"
Profile photo of Sourabh S Shenoy

Sourabh S Shenoy

July 7, 2025

1  out of  5
rating by Sourabh S Shenoy
"I can canceled earthquake policy on property more than a year ago and they are not returning my money ($800) despite reaching out constantly. They claim to be mailing out checks but I haven’t received one. They absolutely refuse to refund it as a credit towards future payments or let me physically pick up the check. Tried of waiting for MY money. Also my initial rates with them were low but they keep increasing premiums every year (despite no claims)"
We responded:
"We are terribly sorry for your experience with State Farm! Our local team has worked diligently to resolve this issue and are still working hard to resolve this issue to your satisfaction. Your recent communication with the team at our local office will continue with another check in today on the resolution. Your negative experience is troubling and we are aiming toward full resolution of this matter. "
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Jamaal Muwwakkil

July 3, 2025

5  out of  5
rating by Jamaal Muwwakkil
"I spoke with Art who was knowledgeable and conscientious. He anticipated questions and needs I had, and found a way to make numbers make sense. Great experience."
We responded:
"Jamaal, thank you so much for your kind review of our team, after working with Art. We are grateful for you!"