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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

P Tucker

November 28, 2023

5  out of  5 rating by P Tucker
"I've been with Chuck McFarland's office for decades. They have always provided friendly, efficient, expert service over the years, and this applies to everyone in his office. I would absolutely recommend them for anyone looking for a solid, reliable, thoughtful, pleasant insurance team!"

Peg Achterman

November 28, 2023

5  out of  5 rating by Peg Achterman
"Chuck and team are simply the best. On top of things, realistic answers to questions. Great suggestions to save costs, but also honest about it all."

Allison Miller

November 15, 2023

5  out of  5 rating by Allison Miller
"Great customer service ms helpful staff who go above and beyond!"

Mary Mate

November 10, 2023

5  out of  5 rating by Mary Mate
"Whenever I call, the phone is always answered by a person who is knowledgeable and friendly. We have used this agency ever since we moved to Washington. It is great to have all our insurance from one agency: home, cars, camper and soon Medicare Advantage plan."

James Blessing

November 9, 2023

5  out of  5 rating by James Blessing
"Chuck and his team are always responsive to any need we had."

Catherine Clark

October 26, 2023

5  out of  5 rating by Catherine Clark
"Very helpful folks! I worked with Art Winton who helped me reorganize my insurance at a significant savings. Highly recommend!"

Caroline Plummer

October 26, 2023

5  out of  5 rating by Caroline Plummer
"I have had an outstanding experience with Chuck McFarland State Farm. Above and beyond customer service. Immediate help when I had to file a claim. 5 stars for sure!"

Louisa Clayton

September 29, 2023

5  out of  5 rating by Louisa Clayton
"Always very helpful and responsive. Glad they are local, too!"

Lachlan Rogan

September 16, 2023

5  out of  5 rating by Lachlan Rogan
"Chuck is so awesome. The best customer service. I would recommend."

Matt Flannery

September 13, 2023

5  out of  5 rating by Matt Flannery
"I've been with Chuck Mcfarlane State Farm for many years. Their rates are very competitive, and they are always willing to review your account to save you money. In my case I saved money because they proactively made me aware of discounts for safe driving and low miles. Alway friendly and call back immediately. They have also reached out to me when I missed payments and will process payments over the phone, faster than going online. They offer new products occasionally but are never pushy, that's why I pick up my phone when they call. They truly have been my ally not my sales rep."

DENNIS Firestone

September 9, 2023

5  out of  5 rating by DENNIS Firestone
"I've been with Chuck's firm for many years and they are always friendly and helpful. This visit was with Synan and she was helpful as usual. Thanks folks."

Val Miller

September 8, 2023

5  out of  5 rating by Val Miller
"Chuck McFarland and his staff are the "Nordstrom" or "Costco" of insurance agencies. Customer service at its best! I have primarily worked with Art over the last several years. He is fantastic. His responses to my questions are always timely, thorough, and personable. He has helped me through many life events - divorce, buying a home, and most recently a collision. I trust his guidance. I never worry about my insurance coverage and I know, from experience, that he and the rest of Chuck's team will always be there for me no matter what happens."

Betsy Kruse

September 8, 2023

5  out of  5 rating by Betsy Kruse
"Excellent customer service! Chuck and Art walked me through changes in my homeowner's insurance. They were very informative and explained everything."

Molly Winton

September 8, 2023

5  out of  5 rating by Molly Winton
"Great service, prompt response, and courteous agents."

Sylvia Lidell

August 31, 2023

5  out of  5 rating by Sylvia Lidell
"Listened well to my questions and concerns. Explained well what coverages pertained to me that I needed and those I could buy if I wanted to. Found all the discounts that I qualified for. Wasn't in a rush, so had time for me."

Kim Mikkelsen

August 29, 2023

5  out of  5 rating by Kim Mikkelsen
"Finally an insurance company where ethics and insurance can fit in the same sentence! Chuck is one of the most professional and ethical insurance agents you will have the privilege of working with. HIGHLY recommend."

Amanda Cronkhite

August 15, 2023

5  out of  5 rating by Amanda Cronkhite
"I’ve had great experiences with State Farm, and this location was no different. Everyone I spoke to was genuinely helpful, patient, and clearly answered all my questions. Would recommend!"

Robert Mate

August 14, 2023

5  out of  5 rating by Robert Mate
"Been a customer for 5+ years, the team has been great to work with. Would recommend them for any of your insurance needs."

Lynn Beaumont

July 13, 2023

5  out of  5 rating by Lynn Beaumont
"Chuck and his crew give excellent service! They were so helpful when our son was in an accident and totalled his car. They made a stressful situation much less so. They are kind enough to give a gentle reminder when I forget to pay my premium. They are always happy to answer questions and give suggestions when needed. I highly recommend them!"

Nat Mote

July 11, 2023

5  out of  5 rating by Nat Mote
"The staff here, especially Synan, are friendly and helpful. I haven't had any major events where I needed coverage but I've needed a couple of tows, one of which was quite a long distance, and I had no trouble getting them covered through my roadside assistance. That experience makes me optimistic that if I had something more catastrophic they'd have my back."

Lynne Blessing

July 5, 2023

5  out of  5 rating by Lynne Blessing
"Chuck McFarland and his team have provided us with excellent service for over 15 years. They are super responsive, let us know ways to improve our coverage, and genuinely care for us. I know Chuck and Michelle to be Community (yes, with capital C!) people."

Jorge Palma

June 16, 2023

5  out of  5 rating by Jorge Palma
"Synan was great. Great customer service. Provided me with all the information I need to make my move. Thank you!"

John Byrum

June 9, 2023

5  out of  5 rating by John Byrum
"To say that I feel supported, watched over and cared for by Chuck and his entire team is an understatement. They consistently anticipate our families needs and in return we have true peace of mind."

Tifhany Jones

June 7, 2023

5  out of  5 rating by Tifhany Jones
"I contacted Synan for a car insurance quote. She was very responsive, thorough, and patient. She made the whole process a breeze and painless. In addition, I was quoted a price that was far less than expected. Thank you!"

Anders M

June 4, 2023

5  out of  5 rating by Anders M
"I’ve had a great experience with Chuck and his office over the years, both being covered under my family’s plan, and now getting my own auto policy. Art was incredibly helpful and efficient in getting my new policy set up and answering my questions, all in less than 15 minutes. I would highly recommend giving Chuck’s office a call for any insurance needs!"