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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jaida Peyton

Jaida Peyton

April 9, 2026

5  out of  5
rating by Jaida Peyton
"1st time homebuyers here! Tj Navarrete from the beginning made the process easy and straightforward. He answered all our questions and had fast response times. We feel great about bundling our home and auto and are so thankful that we have a personal contact with our insurance. Jake from State Farm ain’t got nothing on TJ. Thanks Tj!!"
We responded:
"Jaida, congratulations on your new home! We are so excited to parter with you around your insurance needs --- and are thrilled that TJ gets a chance to serve you. We think he's pretty awesome too!"
Profile photo of Jack Vinella

Jack Vinella

April 4, 2026

5  out of  5
rating by Jack Vinella
"Great insurance agency. Whenever Ari answers the phone I know this will only take about 1 min to deal with my topic. I used to live close to this agency then moved but still kept them as they are excellent."
We responded:
"Jack, thank you so much for sharing about your great experience with our team. We are very grateful for the chance to work with you, and that you have stuck with us through a move. We are here for you anytime you need us!"
Profile photo of Dylan Evans

Dylan Evans

March 31, 2026

5  out of  5
rating by Dylan Evans
"Art has been incredible, worked through my insurance for my new vehicle quickly, concisely and got we straightened up with all my needs met. He was quick to respond and communicated clearly the details associated with policy. Great experience."
We responded:
"Dylan, thank you so much for publicly sharing your great experience with our team -- and with Art, in particular! We are grateful for your business, and look forward to partnering with you for years to come!"
Profile photo of Suhas S Pai

Suhas S Pai

March 28, 2026

5  out of  5
rating by Suhas S Pai
"TJ Navarette made it very easy to understand and purchase renters insurance and also made changes as requested pretty quickly!"
We responded:
"Thank you for the kind words Suhas! It’s our pleasure to be of service! "
Profile photo of Lacey Carlstrom

Lacey Carlstrom

March 21, 2026

5  out of  5
rating by Lacey Carlstrom
"TJ and Chuck were both friendly, efficient and helpful to get our vehicles insured!! Enjoyable visit and glad to be working with them!"
We responded:
"Lacey, thank you so much for taking the time to publicly shout out our team! We are thrilled to be partnering with you, and vow to take good care of you for years to come!"
Profile photo of Jenee Wilson

Jenee Wilson

March 17, 2026

5  out of  5
rating by Jenee Wilson
"Art was great to work with. Upfront and didn’t feel forced. Couldn’t have asked for a better experience."
We responded:
"Jenee, thank you so much for sharing your great experience with our team -- and with Art, in particular. We are thrilled to be partnering with you, and are here for anything you need!"
Profile photo of Linda w/ NaturalBio Health Wellness

Linda w/ NaturalBio Health Wellness

March 7, 2026

5  out of  5
rating by Linda w/ NaturalBio Health Wellness
"TJ Navarrete was great and easy to work with. He had answers to all my questions as well as suggestions and options that included some extra savings from our previous insurance company. Would highly recommend."
We responded:
"Thank you for the kind words regarding your interaction with TJ! We work hard to provide customized protection, while maximizing saving. It’s our pleasure to serve you! "
Profile photo of Samuel Sharp

Samuel Sharp

March 4, 2026

5  out of  5
rating by Samuel Sharp
"TJ was very helpful sending quotes and setting up my home and auto insurance policies. Made things low stress and easy for me— thank you TJ!"
We responded:
"Thank you for taking the time to leave this nice review. There are a lot of moving parts with insurance and we try to make it easy. Appreciate you!"
Profile photo of Genevieve K

Genevieve K

February 25, 2026

5  out of  5
rating by Genevieve K
"I <3 State Farm. Thank you especially to TJ for answering my questions and helping me get renters insurance easily/stress free cus I don't know how anything works!"
We responded:
"Genevieve, thank you so much for sharing your great experience with our team -- and with the awesome TJ, in particular! We are thrilled to have you in our agency family, and we look forward to partnering with you for years to come!"
Profile photo of Mark C

Mark C

February 20, 2026

5  out of  5
rating by Mark C
"Art was friendly, quick, and efficient in assisting my switch from another insurer. Having a real person in a nearby office is so much nicer than dealing with faceless folks over the internet. I'd highly recommend Chuck's office and staff to anyone looking for better value over other providers."
We responded:
"Mark, THANK YOU for taking the time to share about your positive experience with our team --- and with Art, in particular! We are thrilled to have you as a part of our agency family, and look forward to partnering together for years to come!"
Profile photo of James Lesniowski

James Lesniowski

February 19, 2026

5  out of  5
rating by James Lesniowski
"Thanks for the help TJ! You made insurance simple and easy!"
We responded:
"James, thank you so much for sharing your positive experience with our team -- and with TJ, in particular. We appreciate your business, and look forward to partnering together for years to come!"
Profile photo of Jessica Ho

Jessica Ho

February 16, 2026

5  out of  5
rating by Jessica Ho
"As a mortgage lender we refer our clients to TJ because he takes great care of them! He goes beyond and above for our clients and we are grateful for him!"
We responded:
"Jessica, thank you for being such a wonderful partner with us. Appreciate your taking the time to publicly share your ongoing excellent experience with TJ!"
Profile photo of Mary M. Babak

Mary M. Babak

February 12, 2026

5  out of  5
rating by Mary M. Babak
"Maria is the best, I wouldn’t use anyone else! She is very knowledgeable and answered all my questions as well as got me a great price. I highly recommend her."
We responded:
"Mary, thank you so much for sharing your excellent experience with our team -- and with Maria, in particular! We are grateful for your business and look forward to partnering with you for years to come!"
Profile photo of Damian Shaffer

Damian Shaffer

February 12, 2026

5  out of  5
rating by Damian Shaffer
"TJ was very responsive, explained everything, and made the process really simple. Highly recommend!"
We responded:
"Damian, thank you for taking the time to share about your excellent experience with our team --- and with TJ, in particular! (We think he's great too.) Appreciate you!"
Profile photo of Maria Amezcua

Maria Amezcua

February 12, 2026

5  out of  5
rating by Maria Amezcua
"ART, SYNAN, MARIA AND TJ ARE THE BEST PEOPLE TO WORK WITH. 100% WILL ALWAYS GO TO THEM FOR MY INSURANCE NEEDS"
We responded:
"Thank you, Maria, for taking the time to shout out our whole team. They are incredible humans and do a great job providing excellent customer service to our customers!"
Profile photo of Albert

Albert

February 10, 2026

5  out of  5
rating by Albert
"Super helpful."
We responded:
"Albert, we are so glad that we could be helpful to you. Thank you for taking a moment to publicly share about your experience with our team. We look forward to partnering with you for many years to come!"
Profile photo of Korelle Bolster

Korelle Bolster

February 6, 2026

5  out of  5
rating by Korelle Bolster
"Chuck helped me tremendously! He helped me get the lowest rate by looking for every discount possible. He was very polite and even started on my quote process before I was even available for a phone call, so that I didn’t have to waste my lunch break! Overall I’m very satisfied with his work and look forward to working with him in the future!"
We responded:
"Korelle, thank you so much for taking the time to share about your excellent experience with our team. We are so grateful for your business, and look forward to serving you for years to come!"
Profile photo of Kyra Terrana

Kyra Terrana

February 3, 2026

5  out of  5
rating by Kyra Terrana
"Art made the experience easy and saved me almost $1000 on my policy. Thank you!"
We responded:
"Kyra, thank you so much for taking the time to share about your great experience with our team -- and with Art, in particular! We are grateful for you business, and look forward to a long partnership together!"
Profile photo of Chloe Le

Chloe Le

January 28, 2026

5  out of  5
rating by Chloe Le
"I’m now save about $200 a month on bundle deal. Thanks TJ for helping us, explaining all of the details and informations that we needed the answer. Would recommend"
We responded:
"Chloe, thank you so much for sharing your positive experience with our team -- and with TJ, in particular! We are so grateful to get the opportunity to partner with you, and really appreciate your business!"
Profile photo of Meaghin Woolie

Meaghin Woolie

January 20, 2026

5  out of  5
rating by Meaghin Woolie
"Art was really helpful when I was getting a renter’s insurance quote. He answered all the questions I had and made it a smooth process to get a plan set up!"
We responded:
"Meaghin, we are delighted to have you as a part of our agency family! Thank you for taking the time to publicly share your wonderful experience with our team -- and with Art, in particular. We look forward to serving you for years to come!"
Profile photo of Rowe Bonn

Rowe Bonn

January 16, 2026

5  out of  5
rating by Rowe Bonn
"Have gone through Chuck McFarland’s insurance with renters and auto for years. Art has always been super helpful. Every time I’ve called over the years my call is answered immediately and they’re always patient and helpful with my questions. Would recommend"
We responded:
"Rowe, what a lovely compliment! Thank you so much for sharing your positive experience with our team -- and with Art, in particular -- over the years. We are grateful for your longtime business, and look forward to staying in partnership with you!"
Profile photo of Piper Thomas

Piper Thomas

January 15, 2026

5  out of  5
rating by Piper Thomas
"Chuck’s team are absolutely wonderful. I recently had to change the address for my insurance, and I had a bit of a time crunch for getting it done. I was worried that (as with all paperwork processing), they might not be done in time, but Art was super responsive and worked with me to get everything done with time to spare. :)"
We responded:
"Piper, we are thrilled to hear that we have served you well. Art is one of our best, and he takes excellent care of our customers. Thank you so much for sharing your positive experience with our team. We are grateful for your business!"
Profile photo of Krystal Harring

Krystal Harring

January 6, 2026

5  out of  5
rating by Krystal Harring
"Art was great and very helpful! I am now saving $130 a month, very happy 😊"
We responded:
"Krystal, thank you so much for sharing about your positive experience with our team -- and with Art, in particular! Very happy that we could save you money, and we vow to take good care of you! We appreciate your business."
Profile photo of Nels Cone

Nels Cone

January 1, 2026

1  out of  5
rating by Nels Cone
"Even you ever need an Insurance Agent, these are the folks you want to steer totally clear of. Multiple instances of providing fabricated coverage claims, then attempting to cover up their mis-steps once they have been discovered and of course reported to the WA State Insurance Commissioners Office. If you are a current client, I hope the best for you."
We responded:
"We take concerns about accuracy, ethics, and compliance very seriously. When expectations fall outside of what is legally or ethically permissible we are obligated to follow the standards and contractual obligations. We stand by our record of assisting our clients with transparency and professionalism and welcome appropriate review by any regulatory agency. "
Profile photo of Caroline Griffith

Caroline Griffith

December 12, 2025

5  out of  5
rating by Caroline Griffith
"Tj was extremely helpful, informative, and was happy to answer any and all questions!"
We responded:
"Caroline, thank you so much for taking the time to share your great experience with our team -- and with TJ, in particular -- publicly! We really appreciate you, and that we get the opportunity to work with you."